Making payments through SmartHub is fast and easy. You can see how your use is trending over time, which will allow you to take steps to lower your bill. Not only will you see your billing history, but you’ll be able to view your actual use. You’ll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, contact customer service and get the latest news.Īs soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks. SmartHub has several features that make managing your account as easy as possible. Now you can manage your account like never before! However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current. The information you see in the app and on the website is shown in real-time. How current is the account information in the app or website? On the App select the Energy Use icon to view your energy use. On the website click My Usage, select My Usage and then select Usage Explorer. You may make a payment to a single account or multiple accounts from both the website and mobile app. SmartHub shows all of your accounts and the amounts due for those accounts. Can I manage and make payments on multiple accounts with SmartHub? you can find your account number on your first new and improved billing statement after December 5, 2022. Your City of Piqua Utility account number will change. You can take advantage of all the features of SmartHub or continue to pay your bill as you currently do. Do I have to use SmartHub to pay my bill?
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